Every client is important to us, and we understand things come up that may cause you to miss your appointment. With that in mind, we also want to give your appointment the time and attention it deserves.
As a result, we respectfully request at least 24 hours notice if you need to cancel or make changes to your appointment time. Failing to give 24-hour notice will result in a 50% charge of your booked service. Any no-shows will be charged 100% of their service amount.

Please be sure to arrive on time for your appointment. Arriving late may result in your appointment being canceled or rescheduled. Please call or text us at (616) 422-5338 if you know you are going to be over 10 minutes late, so we can advise you on whether or not to attend your appointment. If you do not contact us and you are over the 10 minutes, you will be charged as a No-Show.

Information collected from our booking page or website is only used if we need to contact you for further information regarding your appointment. Your information is never sold or shared and is always kept private for your protection. We greatly appreciate your cooperation in providing us with the information we need to best serve you.